Thanks for the great component.

The problem: On certain audio files, the pop up window display a message saying "Get flash to see this player". This is an error because most of my other media files play perfectly in the internal flash media player.

Its' not an issue of having different settings for those particular sermons. I keep them all on "Use Global Settings" which are configured in the template media settings as:

Internal player
Window
PopUp/NewWindow

see for yourself.
www.cityonthehill.com/sermon-archive?view=studieslist

Please advise. Thanks

Troy,

Can you let us know which studies/media files cause the problem so I can see it on your site?

The files that have this issue on my site are the sermons on these dates:
03-06-11
01-02-11
12-19-10

There are probably more.
Thanks

Troy - I can see it happening. The file appears to be there (by looking at the page source of the popup and searching for the link to the mp3 file). But I don't yet have an explanation why this is happening.

I've sent your post to the guy who is responsible for developing the internal player. Hopefully he'll have an answer for you!

Tom

Thanks Tom

I've set this weeks sermon to "Legacy Audio Player" so it can be listened to by our visitors for the time being. But I left older messages set to default so whomever can still see the issue.

Looking forward to finally getting to the bottom of this issue.
Thanks.

Troy,

So here is the problem. Your descriptions have !, ? and - in them that the JW Player doesn't like. I am not sure that we even need the description in the player it only shows up when someone pause the study. You can add the description to the header or footer of the popup window.

The long term solution is to remove the description from the player or find a way to get the special characters to work.

The short term solution is to remove those special characters from the descriptions or edit the code to remove the description from the player.

Code location /components/com_biblestudy/views/popup/view.html.php

You will want to find the code swfobject.embedSWF about line 112

Remove
description:'".$studyintro."',

I hope this helps.
Nick