I am using JBS 6.2.4 and on the Studies Manager page and the columns for Hits, Plays and Downloads.
The downloads are showing but nothing is showing under the Hits or Plays column. I understand the Hits would be related to details and I'm not using that but it seems the plays should be registering.

Thanks for any help to fix this.
Charles

Hi Charles,

The plays should register if someone uses All Videos Reloaded, or the internal player. If you are using a direct link I'm not positive they register as a play.

Can you give me a link to your site so I can take a look?

Thanks!

Tom

www.saffellmissionarybaptist.org

So I see you are using the legacy player. I don't think there is a way for us to capture "plays" with that method. You could switch to the new internal player and put in a width of 290 and a height of 24 (you can do this in the Template Display Settings under Media and have it applied as the default).

The legacy player also has a large overhead as it loads javascript for each instance of the player on the list even if it isn't "played".

Just a thought.

Tom

I like that. but I notice one strange thing. 2 of the studies show a message "Get flash to show this player". All the others show the player.