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Template saving does not work
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TOPIC: Template saving does not work

Template saving does not work 04 May 2010 06:00 #2103

  • Michael
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Bibelstudy 6.1.5

Saving a Template in Backend, Biblestudy returns to Login-Prompt.
No Error-Message.

Re:Template saving does not work 05 May 2010 09:48 #2106

  • Tom
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Can you provide some details about your environment?

Joomla version
php version
mysql version
what is your web host?
url to your site.

Do you have problems saving anything else to the db?

Does your db have any limits that you know of in terms of your permissions (other than create database).

We have seen this in at least one other installation but have yet to figure out what causes it. Most have no trouble. It is saving a field params in the table jos_bsms_templates. Pretty standard though there are a lot of items to save.

Tom
"You shall know the truth and the truth shall set you free." JC

Re:Template saving does not work 06 May 2010 04:21 #2109

  • Michael
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Tom wrote:
Can you provide some details about your environment?

Joomla version 1.5.17
php version 5.2.0
mysql version 5.0.26
what is your web host? Tocando.de
url to your site. www.stadtmissioneickel.de

Do you have problems saving anything else to the db? No and only Template saving does not work. (others from Biblestudy eg. Studies, Teachers can be saved.)

Does your db have any limits that you know of in terms of your permissions (other than create database). Don´t know

We have seen this in at least one other installation but have yet to figure out what causes it. Most have no trouble. It is saving a field params in the table jos_bsms_templates. Pretty standard though there are a lot of items to save.

Tom

Re:Template saving does not work 06 May 2010 14:11 #2110

  • Tom
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Ok - can you access your db?

If so, look at the params field under jos_bsms_templates

See if there is any data in there. If there is, change one of the parameters that seems logical - 0 usually means "hide", 1 usually means "show"

See if you can save to the table manually and then see if that change carries over into your installation of the component by viewing it on the public side.

Tom
"You shall know the truth and the truth shall set you free." JC

Re:Template saving does not work 19 May 2010 05:51 #2162

  • Michael
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Yes I ve access to database.
Also I can change the field params in table jos_bsms_templates manualy

Michael

Re:Template saving does not work 19 May 2010 08:21 #2165

  • Tom
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Michael,

can you contact me directly and give me an admin login to your site so I can see this happening?

Click on Private Support in the footer of the site.

Thanks!

Tom
"You shall know the truth and the truth shall set you free." JC
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