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Installation or Upgrade Error
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TOPIC: Installation or Upgrade Error

Installation or Upgrade Error 08 Dec 2009 11:38 #1562

  • seth
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I've tried a few times now to install 6.0.1 over the top of 6.0.11a, but it just doesn't happen. It stalls for a while, then returns me to my index page with a blank screen. Nothing related to the component works after this, but when I re-install 6.00.11a....the component works fine.

any ideas?

Re:Installation or Upgrade Error 08 Dec 2009 12:10 #1563

  • Tom
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You are probably running into a server timeout. Unzip the component install file, then ftp it to a folder in your tmp folder on your site. In the Joomla install area you can then type in the name of that subfolder in the field below where you normally browse for the install file then hit install.

So your entry might end up like /home/public_html/tmp/bsms/ (with bsms being the subfolder you extracted all the component files to)

Give it a try.
"You shall know the truth and the truth shall set you free." JC

Re:Installation or Upgrade Error 09 Dec 2009 06:46 #1572

  • seth
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Thanks Tom, that worked. The new install file must be larger than the old one?

thanks again for the great component.

peace,
seth
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