Hi,

After upgrading to JBS6.2.4 and switching to the new media player as a popup window, I am now getting the audio plying twice. It appears that it is playing through the built in JW player as well as the default media player for the computer. It has happned on a pc and any mac I have tried. Is there a setting or something that I need to change in order to stop this from accurring.

It doesn't do it with the inline player but if use that I cannot get the counters to increment if it is not played from the main sermon listing. If a sermon is played from the details page the counter is not incremeneted when using the inline player, but it is with popup player.

Regards
Andrew

Hi Andrew - I moved this to the correct forum category. I have encountered this same problem. I'm going to copy Nick F, our media player guy on this - perhaps this is a clue he can use to diagnose. What I did on my site was to change all the audio to All Videos plugin.

Andrew,

I was able to duplicate the problem, by setting the Default Player for all media to "Direct (None)" and the Display Internal Player or Direct as popup to "Popup/New Window" in the Template under Media. By choosing to do a popup and direct play it will open the popup and directly play the media file with your media player.

If you set Default Player to "Internal Player" and Display Internal Player to "Popup/New Window" it will popup and only use the jw player.

As for the inline player incrementing the counters was is suppose to, by opening a popup and closing it. It looks like the biblestudy.js isn't include in the view. Tom we need to get the biblestudy.js included on all the views to makes sure this works, including the module. The user needs to allow the popup if they are blocking them, some browsers won't block it. We are testing using Google Analytics for the player so that you can see a lot of detail with the Google style of where they played, what percentage and a lot more.

Nick

I added references to the biblestudy.js file in all site views and added this code to the site/lib/biblestudy.media.php to catch a direct player also set as popup. Nick, you'll need to test this.

if ($player->player == 0){$player->type = 0;}

It's not been added to the 6.2.x series yet. If it works we'll add it there too and release a 6.2.5

Interestingly, Nick, when I set global to direct and popup to popup, I didn't get the media playing twice, it opened up the window and played the file directly in the window - but only once. The media file was set to global settings for both player and type.

Hmmm...

Nick,

I have the Default PLayer for all Media set to internal and the Display Internal player or Direct as popup set to Popup/New Window and I still get the dual playing of the audio. There are two controls embedded in the popup window.

What table and field is the setting for the type of media play set in? I am wondering if the table is not being updated when I change it?

I am not quite sure what you are saying about the inline player, is it supposed to increment the counters from any of the places it loads, ie. the sermon page, the details page and the front page mod_biblestudy?

Andrew